Why i did not received the deployment file with my order?

admin2026-02-03T12:14:53+02:00The deployment file is only provided for +100 beacons orders and when a custom configuration for each beacon was requested.If you meet these requirements and you still have not yet received the deployment file, please contact us throught the support form in our website indicating...

What is the deployment file user for?

admin2026-02-03T12:14:56+02:00The deployment file or CSV it is used, as its own name indicates, to facilitate the deployment of a big batch of beacons.After the CSV file is loaded into the APP, scanning the QR on the back of our beacons you will be able to...

What is the difference between Eddystone™-URL and Nearby Notifications?

admin2026-02-03T12:15:18+02:00Eddystone™-URL and Nearby Notifications (the web URL attachment type one) services are quite similar. In order to decide which one fits the best for your use case, check the next main differences:Eddystone™-URL needs Chrome to be notified. For Nearby Notifications no prior app installed is...

What are the Nearby Notifications?

admin2026-02-03T12:15:24+02:00Nearby Notifications help users to discover what’s around them, by surfacing location-specific notifications for apps and websites, with the advantage of no prior app install is required.Nearby Notifications allow to notify a HTTPS URL, trigger an app install through Play Store, or trigger an app...

How can I replace the battery of the iBKS 105 beacon?

admin2026-02-03T12:15:53+02:00Replacing the battery of  iBKS 105 models is easy. Just turn the lid of the iBKS 105 as if it were a ‘jam pot’ and replace it. To close it, check the marks on the side of the device.

How can the iBKS 105 beacon get into the connectable mode to access to the configuration?

admin2026-02-03T12:15:56+02:00To get into the configuration mode just remove the battery and insert it again by turning the lead counter clockwise. There are some marks on the sidewalls to show you how to close it again.

What happens if I forget my beacon’s lock password?

admin2026-02-03T12:15:59+02:00By default, beacon is unlocked and the password is all ‘0’ (32 hex chars), if you lock the beacon by changing the password, you will need to remember it to connect it again in connectable mode. If you don’t remember the password, there is NO...

Do iBKS beacons incorporate sensors?

admin2026-02-03T12:16:02+02:00By default, all iBKS models can incorporate an accelerometer, a hall sensor and a temperature sensor as an optional additional hardware. If you need to incorporate other sensors, please contact us through this form for further information.

Why my beacons have red PCBs instead of black ones?

admin2026-02-03T12:16:05+02:00The different PCB colors used are just a matter of fashionable marketing reasons. Both have the same features and quality.

Can I access to the GATT table of the Eddystone™?

admin2026-02-03T12:16:17+02:00You are able to access to Eddystone, iBeacon and Global Services from the GATT table. Take into account that each characteristic has its own lock requirement so that, unless the beacon is unlocked, you won’t be able to read/write all the characteristics.Moreover, remember that for...